Good Citizen – KFC

This is a rework of a much earlier blog from India that not many people saw. It was one of my favorites. Today is the first of two posts  in response to questions I have had about what is available in India to help the many less fortunate people. Soon, there will be a post about a unique  program for the sight impaired.


It started maybe six weeks into our time in India…. we started missing the variety of the food we enjoyed in America.  We began a hunt.  Some of the students  found Dominoes, while others visited McDonald’s for paneer cheese sandwiches, which weren’t too satisfying, but the French Fries were great!  And someone saw a KFC in Alpha One Mall!  The mall makes you think you are in America except for its size. There are 4 stories plus a basement where we discovered Hyper City. It became our large box store of choice in India. It was well stock  with our essentials, such as all the peanut butter we could ever want and all the toilet paper we  could ever need!

We decided to try KFC several weeks later. We were greeted warmly by the doorman!  Yes, a doorman at KFC! (He is seen in the photo.)  As we approached the counter, we saw the sign  .Image  All the order takers were  hearing and speech impaired. It was startling in the uniqueness of the situation, but the process ran  quite smoothly. The customer points on a card  to the menu item of her choice while  the cashier rings up the order, hands you a receipt and gives you a radiant smile with his hand over his heart.   We had never had an experience quite like this before.  It was very  moving. We returned several more times and were greeted each time as if we were remembered. Well, come to think of it, I guess the American auntie and uncle were hard to forget.

I am thinking, if you are still reading, that  you are asking, “Why is she telling us about eating at KFC?”   Good question. Truthfully, I have never been much of  a fan in America  except for the biscuits, and they are not served in India. But now I am a cheerleader for the company.  And it is because of the special order takers. Well, you might be thinking that this is one of many restaurants and maybe this is not the policy in all the KFC’s.  Could be true, but  for several weeks, I told everybody who would listen about the Alpha One  Mall KFC!  I talked to a graduate student at Cept and she told me that in Broda, the  city where she is from, there is an identical workforce in its KFC.   She said that it was stated as the Indian business plan policy  to give jobs, meaningful work,  to these hearing and speech  impaired  Indians.   Can this be true…..a capitalist company with a conscience and a desire to help “the least among us?”

I immediately emailed  my  financial adviser  to ask if KFC is otherwise a strong company and compatible with my needs, then I would like to support their work in India.  As you know, India’s main religion is Hinduism and eating any meat is strictly forbidden. From the internet, I learned there were many protests in 2011 to prevent KFC restaurants from opening in Ahmedabad, but the demonstrations were not successful. Granted this hiring policy may have been in response to the protests and an attempt to be responsive to the  them.  Whatever the reason, I think it is commendable.

What is the point of this post?  I would like to encourage support of KFC and their work to be a responsible representative  of capitalism. My hope is this will become the policy in the US, too.  These stories are not often told in the media so I am doing it.  The parent company is YUM and is traded on the NY Stock Exchange, if you feel lead to buy their stock.  Also, give the cook in our homes a break and stop by to get some chicken.  Oh yes, eat a biscuit with drippy honey, and wave to me in the corner!


Nameste…….T I I I

About annetbell

I am a retired elementary teacher, well seasoned world traveler,new blogger, grandmother, and a new enthusiastic discoverer of the wonderfully complex country of India. Anne
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18 Responses to Good Citizen – KFC

  1. Reblogged this on Amanda's Words / starfire8me and commented:
    It’s good to help the needy. : )


  2. DNamto says:

    Hi Anne,
    I must say that you have great observation skills its really great to go through the intricacies of your experiences. I specially liked this article, the way you have put down your thoughts. You have nicely blended your experience with the sugar coated capitalism which indeed is doing good for disables for their own good.

    Liked by 1 person

    • annetbell says:

      Wow, what a lovely comment. Thank you for your kind critique. I always struggle with sequence and organization in my writing. I tend to just add a little research to educate the reader. . . .I guess that is the teacher in me. I am always amazed that writers actually take time to read my blog. Thanks for reading and commenting. Please keep that up! Namaste. . … Anne

      I did chuckle at the observation skills. When I am interested in something…I can focus. Other times I am “out to lunch!”


  3. A majority of Indians practice Hinduism but it is a fallacy that “eating any meat is strictly forbidden.” India has a rich culinary tradition that includes a range of non-vegetarian dishes.

    There are parts of India which are largely, strictly vegetarian and Gujarat is one of them. 🙂


    • annetbell says:

      Hi Aruna, Thanks so much for correcting my “absolute” statement on Hindus eating or not eating meat. Those statements always get a writer in trouble. Yes, Gujarat is pretty much completely veg, but there is a BBQ Nation and some fast food places mentioned above in the area. I love the veterinarian dishes….especially anything with “gobi”!
      Smiles. . . . Namaste. . . Anne


  4. Arpan says:


    I am glad you brought this up! I have been thinking of doing a photo documentary on this endeavour of KFC. I stay in New Delhi and there is one such KFC outlet that employs the physically challenged people too. And what’s more, they are extremely efficient! Really loved your post!



    • annetbell says:

      This was one of my favorite posts. I have emailed KFC in the States but there was no reply. It would be so wonderful if they could get some good press and maybe inspire some other corporations! Go for it! . . . . Namaste. . . .Anne


  5. Maureen Lewicki says:

    You probably know that most of the employees are signing I love you but the ones in the middle are signing I love KFC:)


  6. Bharadwaj says:

    Anne, Hinduism is built onthe basic philosophy of ” live and let live ” and some corporate are adapting quickly to this. Moreover, so many skill development programs run by theNGOs with support of Indian government influence such special hiring policies with continued negotiations. Thanks for bringing up such nice issue through this post.


  7. Pingback: Good Citizen in India- Kentucky Fried Chicken | TalesAlongTheWay

  8. annetbell says:

    Reblogged this on TalesAlongTheWay and commented:

    Please read this inspiring story of a company that is responsible in its capitalism and its successful goal of providing meaningful work in India.


  9. Pingback: Revisiting the Caste System | TalesAlongTheWay

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